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DRAMA AT KWAGGAFONTEIN SHOPRITE AS 16-YEAR-OLD GIRL ASSAULTED AFTER HEATED EXCHANGE
Chaos erupted inside the Shoprite supermarket in Kwaggafontein after a 16-year-old girl was allegedly slapped repeatedly by an older man following a verbal altercation with his mother. The incident, captured on video, has gone viral and left social media users outraged and divided.
According to eyewitnesses, the confrontation began at the tills, where a woman — believed to be in her 50s — was attempting to withdraw her social grant. When the transaction reportedly failed, the young girl, who was standing behind her in the queue, allegedly laughed. The woman then turned around and confronted her, demanding to know what was funny.
Words were exchanged, tempers flared, and within seconds, the situation spiralled out of control.
The woman’s son, estimated to be around 33 years old, was nearby and reportedly overheard the girl shouting an insult — “msunuwakho” — directed at his mother. Enraged, he rushed toward the teenager and began assaulting her in full view of shoppers and staff.
Witnesses described the attack as “shocking” and “vicious.” One customer said the man struck the girl several times across the face before store employees could intervene. “He just kept hitting her — slap after slap — and the girl was crying and screaming,” the witness said. “Her mother tried to stop him, but he pushed her aside.”
Videos of the incident quickly flooded social media platforms, showing the man confronting the teenager near the checkout area as bystanders shouted in disbelief. The clip ends abruptly as security guards attempt to separate the two families.
The girl’s mother, who can be heard in the footage screaming for help, told local reporters that the attack happened too fast for her to protect her daughter. “He hit my child like she was nothing,” she said. “All because she laughed. Even if she was wrong to talk back, no grown man has the right to beat a 16-year-old like that.”
Police in Kwaggafontein confirmed that they are investigating the incident. A case of assault has been opened, and officers are reviewing CCTV footage from the store to identify those involved. “We can confirm that a young female sustained injuries following an altercation inside the Shoprite store,” said Lieutenant Colonel Maphosa. “We are currently gathering statements from witnesses and awaiting a medical report.”
The management of Shoprite Kwaggafontein has since released a brief statement condemning the violence. “We are deeply disturbed by the incident that took place inside our store. Our team immediately called security and law enforcement to handle the situation. Violence of any kind is unacceptable in our stores,” the statement read.
Outside the supermarket, the incident has become the talk of the town. Community members have expressed mixed reactions — some condemning the man’s actions, while others say the teenager should have respected her elders.
“This is what happens when children forget their manners,” said one resident. “You can’t insult someone’s mother in public and expect peace.”
But others disagreed, calling the assault “barbaric” and “unjustifiable.” “No matter what she said, that man had no right to lay his hands on a child,” said another shopper who witnessed the attack. “He should have walked away or called the police if he felt disrespected.”
Social media has been ablaze since the footage surfaced, with hashtags such as #KwaggafonteinShoprite and #JusticeForTheGirl trending across platforms. Some users demanded the arrest of the man involved, while others urged parents to teach their children to avoid confrontations with adults.
In the video, the 16-year-old appears visibly terrified, clutching her face as other shoppers rush to comfort her. Her mother can be heard pleading with the attacker to stop, shouting, “She’s a child!”
Witnesses say even as the crowd intervened, the man continued shouting, accusing the girl of disrespecting his mother. Security guards eventually escorted him and his mother out of the store, while the teenager and her mother were taken aside by management to calm down.
Paramedics were later called to the scene, though the girl reportedly suffered only minor bruises. Still, her family says the psychological impact has been severe. “She hasn’t stopped crying,” her mother said. “She’s scared to go to school or even to the shop. She keeps saying people are laughing at her.”
Community leaders have called for calm, urging residents not to take matters into their own hands. “We understand the anger people are feeling,” said Councillor Thabo Mohlala, “but the best thing we can do is let the police handle this properly. Violence cannot solve violence.”
As the investigation continues, questions remain about whether the man will face charges and if the video evidence will be admissible in court. Police say they are working closely with the National Prosecuting Authority to ensure the case is handled swiftly.
For now, the bustling aisles of Shoprite Kwaggafontein have returned to a tense calm — but the echoes of that day’s chaos still linger. The viral video has sparked a larger conversation about respect, anger, and how quickly ordinary moments can erupt into public outrage.
What started as a failed grant withdrawal has now turned into a nationwide debate — and for one young girl, a painful reminder that even laughter can be dangerous in the wrong place, at the wrong time.
